top of page
Frequently Asked Questions
Nutrition Coaching Clients (1:1)
The first step to work with Holly is to book a complimentary introductory call. During this call, your health concerns and goals are explored to ensure the nutrition coaching is the right fit. You’ll speak directly with Holly, gaining personalised guidance and clarity on how she works and the most suitable package to begin your journey. You can also learn more about her approach here: https://www.hollyarnold.com.au/my-approach. If it feels aligned, you can then book your first consultation.
Yes, you can speak with Holly before committing to a package. The complimentary introductory call is designed for exactly this, giving you the opportunity to understand her approach, ask questions, and gain clarity on what to expect. You can also read more about her here: https://www.hollyarnold.com.au/meet-holly.
No, all clients are required to have a complimentary introductory call before booking. This ensures Holly’s support is the right fit for you, allows you to align expectations, and ensures the support matches your needs.
Choosing The Right Package
Holly’s Nutrition Coaching supports a wide range of health goals, not just weight loss. While her primary clinical focus is weight management and behavioural change, she also works with clients on digestive health, metabolic health, and overall wellbeing.
The beauty of Holly’s coaching is that while the structure and inclusions of her programs are thoughtfully designed, the support itself is highly personalised, allowing her guidance to be tailored to your individual health goals, needs, and lifestyle. You can learn more about this approach here: https://www.hollyarnold.com.au/my-approach.
The Starter Package is best suited to those who want to test the waters before committing to a longer-term coaching journey, as well as for those who feel they know what to do but they’ve fallen off track and need a realignment or reset.
Over six weeks, it provides the structure, guidance, and accountability needed to kickstart progress, rebuild consistency, and create foundations, without the commitment of a longer program.
The Momentum Package is best suited to those who are ready to fully commit to their health goals and accelerate their results. As Holly’s most popular offering, it’s designed for clients who want ongoing guidance, accountability, and support to create lasting change. Over 12 weeks, you build momentum, refine your approach, and develop the habits, skills, and mindset needed to sustain your results long term.
The Bespoke Package is designed for those who want a fully tailored, high-touch experience with concierge-level support. It’s ideal for individuals with busy or demanding lifestyles, such as business owners, executives, or high-profile clients. It is for those who want their health prioritised without having to manage the details themselves. With a completely customised approach, this package makes achieving your health goals seamless and highly personalised.
The 6-week Starter Package includes one initial consultation, two follow-up consultations (scheduled every three weeks), and six weekly check-ins for ongoing support and accountability.
The 12-week Momentum Package includes one initial consultation, four follow-up consultations (scheduled every three weeks), and 12 weekly check-ins to provide consistent guidance and help you build lasting results.
Both the Starter and Momentum packages also include a personalised nutrition and lifestyle plan, a customised recipe book, and access to Holly’s app for the duration of the program.
The Bespoke Package is fully customisable and designed around your individual needs and lifestyle. It includes an initial consultation, along with a tailored schedule of follow-up consultations and check-ins. Additional high-touch support can also be incorporated, such as direct access via WhatsApp, personalised meal planning, kitchen organisation, and guided shopping tours, creating a truly concierge-level experience.
Yes, Holly works with clients who are using weight loss medications, including GLP-1s, and is highly experienced at supporting individuals alongside their medication.
Holly is deeply passionate about ensuring that clients using weight loss medications are fully supported to get the most out of them, while maintaining overall health and minimising potential side effects. At the same time, she focuses on building the foundations for long-term success beyond their use. This includes a strong emphasis on nutrition, lifestyle, and mindset, so you can achieve results that you feel confident maintaining well into the future.
Yes, Holly can accommodate a wide range of dietary requirements, including vegetarian, pescatarian, food allergies and intolerances, cultural preferences, and to support conditions such as IBS.
With extensive experience in maintaining nutritional adequacy while working around dietary restrictions, Holly is able to support your health goals in a way that feels realistic, flexible, and aligned with how you like to eat.
The Support
The initial consultation is a consultation that marks the start of your coaching journey and is designed to build a comprehensive understanding of your health history, goals, and current challenges.
During this 60-90 minute session, Holly will take an in-depth look at your medical history, lifestyle, nutrition habits, and any underlying factors influencing your health. Together, you will clarify your goals and priorities, and begin mapping out a personalised strategy tailored to your needs.
This session forms the foundation and direction for your chosen coaching package.
The Starter Package includes two 30-minute follow-up consultations, while the Momentum Package includes four 30-minute follow-up consultations.
Follow-up consultations are scheduled every three weeks as part of your coaching package, providing regular opportunities to review progress, refine your approach, and ensure you’re continuing to move forward with clarity and support.
Yes, Holly has her own dedicated app which you will use in your program. The app brings everything together in one place, creating a seamless, structured, and easy-to-follow experience.
You will use the app to complete your daily habit checklist, submit weekly check-ins, receive Holly’s personalised feedback, track your progress, and share updates, allowing her to provide ongoing guidance and support between consultations.
The app plays a key role in keeping you accountable, organised, and connected throughout your coaching journey.
The weekly check-ins are a simple, structured process completed via Holly’s app where you’ll reflect on your progress, habits, challenges, and wins.
Holly will review everything in detail and provide personalised voice note feedback, guidance, and any necessary plan adjustments to keep you progressing. Check-ins are a key part of Holly’s coaching approach, designed to provide consistent support, accountability, and guidance between consultations.
Yes, any food diaries, habit tracking, or other data incorporated into your program are reviewed on a weekly basis as part of your check-ins.
Holly carefully reviews your entries alongside your progress updates, providing personalised feedback, insights, and guidance to help you stay on track and continue progressing.
You receive ongoing support through weekly check-ins and app communication.
You receive support from Holly via your weekly check-ins, which provide weekly access to Holly, giving you the opportunity to communicate, ask questions, and receive personalised feedback between your follow-up consultations.
Holly also monitors the chat function within the app, as well as her email, to respond to more urgent queries between check-ins where needed.
For clients who would benefit from more direct, day-to-day support, WhatsApp access can be added to any program, offering a higher level of contact and ongoing guidance.
Yes, every client receives a personalised nutrition and lifestyle plan tailored to their individual goals, preferences, health needs, and agreed program pace.
This plan is developed following your initial consultation, based on in-depth discussions with Holly around your goals, priorities, and the pace that feels right for you. It then evolves throughout your coaching journey, ensuring it remains aligned with your progress, lifestyle, and any changes along the way.
The focus is always on creating a realistic, sustainable approach that fits seamlessly into your life.
Yes, a selection of recipes for main meals and snacks are carefully designed to your preferences, dietary requirements, and goals and included as part of your initial plan.
Alongside your personalised recipe recommendations, Holly also provides a clear food framework and guidance on portion sizes and meal structure. This gives you the confidence to build your own meals and adapt recipes, so you’re not reliant on set plans and can create meals that align with your goals in a way that feels flexible and sustainable.
Delivery (Online/In Person)
All of Holly’s coaching programs can be delivered fully online, allowing you to access personalised support no matter where you’re located. Holly uses Zoom or Facetime to run consultations for clients who choose to see her virtually.
Holly offers in-person consultations at her Sydney clinic for clients who prefer a face-to-face experience. Please note that in-person appointments are subject to availability.
You also have the option to combine in-person consultations with online support, depending on what works best for your schedule and preferences.
Policies & Admin
Holly’s coaching programs are designed to work with the realities of life, taking into account the natural ups and downs that can occur throughout your journey.
The beauty of Holly’s approach is that the ongoing support allows her to help you adapt and navigate these changes in real time, working with whatever comes up, rather than expecting perfect conditions. This is a key part of building long-term skills and creating a sustainable approach that fits into your life.
All programs require a minimum commitment of 6 or 12 weeks (depending on your chosen package) to ensure you receive the full benefit of the support provided. As such, non-participation or reduced engagement does not permit cancellation or adjustment of payment, as enrolment constitutes a commitment to the full program.
If unforeseen circumstances arise that prevent you from continuing with your coaching package as planned, Holly may offer the option to pause and reschedule your remaining inclusions to a later date within 12 months of your start date. This is assessed on a case-by-case basis and is subject to Holly’s discretion.
Yes, Holly’s coaching is designed to work with you and your life, not against it. While you do need to be in a position where you can engage with the process, her approach is built around your schedule, commitments, and capacity.
Holly’s real value lies in helping you find ways to achieve your goals within your current circumstances… By identifying blind spots, problem-solving challenges, and adapting strategies so they’re realistic and sustainable for you.
With flexible consultation options, structured support, and ongoing guidance through weekly check-ins, you’ll be supported to build habits that fit into your routine and can be maintained long-term, even with a busy lifestyle.
If you feel the coaching isn’t the right fit after your initial consultation, you’re welcome to let Holly know either during the session or by the end of that day.
If notified within this timeframe (before any personalised plan creation has begun) a full refund of any amount paid will be provided, no questions asked. This ensures you have the opportunity to explore the approach with confidence before committing to the full program.
As a Clinical Nutritionist, Holly is eligible for private health rebates; however, this depends on your individual provider and level of cover.
Rebates typically apply to consultations only, not the full coaching program. Holly is registered with a range of health funds, including AHM, NIB, GU Health, HBF, Medibank, Australian Unity, AAMI, Suncorp, and more.
Pricing
Payments can be made via bank transfer or credit card through Holly’s secure payment system.
Yes, clients can choose to pay upfront or opt for a payment plan. Payment plans are typically structured on a weekly basis; however, Holly is happy to work with you to find a schedule that suits your circumstances if needed.
Pricing details for Holly’s coaching packages can be found on the packages page of the website here, or you can contact Holly directly via email (hello@hollyarnold.com.au) for more information.
After The Program
Towards the end of your coaching package, you and Holly will review your progress and discuss how you’re feeling in your journey. From there, you’ll decide on the most appropriate next step for you.
This may involve continuing with another coaching package for further support, or transitioning to individual consultations, which can be booked on a case-by-case basis. All clients are welcome to move into this more flexible, ongoing support option post-program.
The best way to contact Holly with any further questions is via email at hello@hollyarnold.com.au. You’re welcome to send through your questions directly, or request a call if you’d prefer to discuss things over the phone. Holly checks her emails Monday to Friday and aims to respond within 24 hours.
Corporate Wellness
Holly offers corporate nutrition services including workshops, presentations, and ongoing wellness programs. These are designed to support employee health, performance, and productivity through practical, evidence-based nutrition strategies. You can learn more about what this includes here: https://www.hollyarnold.com.au/corporate-wellness
Holly’s corporate services are for all workplaces and setups, including teams, leadership groups, and conferences. She has experience across a variety of corporate settings, whether you’re hosting a symposium, running a small office workshop, or looking for longer-term allied health support within your team. Everything is bespoke and designed around your people, environment, and goals so the support feels relevant and practical. You can learn more about Holly’s approach here: https://www.hollyarnold.com.au/my-approach
Yes, corporate wellness programs can be delivered online or in person. This allows your team to access wellbeing solutions support regardless of location, making it easy to integrate into remote or hybrid workplaces.
Yes, corporate sessions can be tailored to your industry, team needs and goals. Holly takes the time to understand your workplace, employee demographics, challenges, and objectives so the content is relevant, practical, and directly applicable to your team.
Delivery & Formats
Yes, hands-on sessions can absolutely be included. Workplace sessions are bespoke, so after understanding your goals for the session, Holly can incorporate different options. If there’s something you’d like to include, such as a cooking demonstration, this can be built into your package in a way that suits your team.
Holly offers individual and one-off corporate nutrition presentations. While longer-term programs often deliver the most benefit, Holly works with many businesses who are looking for a one-off session to meet a specific need or complement an existing wellness program.
Logistics
The session length and structure is flexible and can be tailored to your needs. However, most sessions include a 45 - 60 minute main presentation followed by a Q&A, with the option to include additional elements such as group activities, workshops, or employee 1:1s, depending on a workplace's goals for the partnership.
Holly offers corporate wellness services Australia-wide.
Pricing is quoted on request after understanding your workplace requirements. This depends on factors such as session type, duration, number of employees, in-person or online delivery and any travel fees. To find out more or request a quote, you can submit an enquiry here: https://www.hollyarnold.com.au/corporate-wellness
bottom of page